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WESTGATE RESORTS Complaint - WATCH OUT FOR SCAMS - Discounted theme park tickets



WATCH OUT FOR SCAMS - Discounted theme park tickets

While vacationing in Orlando, Fl., at the Thrifty Car Rental there is a booth that offers discounted park tickets. You must first go to a 90 min. sales pitch(turned out to be almost 3 hours) provided by Westgate Resorts to get your discount.

Of course I went to Orlando to go to the parks, so why wouldn't I be interested in discounted tickets for a family of 5. The representatives at the booths work for Westgate & get a commission for every person they send. The woman there gave me a copy of the reservation form with the ticket price mark written in ink total price $184.99 for 5 adults. She knew very well that ink marks will not be accepted when you try to redeem the form for your tickets, which you can only do after the presentation.

If I wanted the park tickets to Universal Studios I had to pay $284.99 instead of the $184.99 that she had written in pen, because that's what the computer rings up. I was scammed into going to Westgate to hear about their timeshares when she knew I was not going to get the tickets for the price she wrote in ink. I went back to Thrifty to talk to her & she said "She's sorry, that she made a mistake" (that's bull).She knew I was going to inherit that problem, but she didn't care, she got her commission. I asked her "Why does your paper have $284.99 and my copy has $184.99? Where did you get the 1 from?". She replied "I don't know" (bull again). I left to go back to the gifting office (where you pick up the tickets)& then called her manager to complain to see if he can honor what she had written & initialed. He put me on hold and then told me that she quoted me the $184.99 for 3 people, not 5. That's a big lie I told him, as the paper clearly says a party of 5 and even the people at the gifting office vouched for me to the manager that it said for 5 people. He, the manager did nothing. It was like talking to deaf ears. I left there totally disgusted with no trust with Westgate. I'm so glad I did not buy any timeshare from them, although I was contemplating it. My experience with the sales rep. at the car rental left a sour taste in my mouth. If they can pull that scam & be so uncooperative with ticket purchases, just imagine the headaches that can happen with a timeshare purchase. BEWARE!

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Lulaby says: (5 years ago)
I agree with all the complained because i had the bad experience too with west gate
They really hired all irresponsible sales
What they said on the phone is totally different like when ure arrived there

And they not helping us to solve the problem

Lulaby says: (5 years ago)
I agree i had the same bad experience
What they said in the phone is not the same with when ure arrived
Too much bullshit when they was promote the resort

Parkresorts says: (9 years ago)
For inofmration on UK holiday destination park resorts visit www.park-resort.info.

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